Compliance Officer

Looking for a role that’s both varied and meaningful, with a team that supports and values each other? 

Join our team as a Compliance Officer and help protect and enhance the Byron Shire community. In this role, you’ll play a key part in ensuring compliance with planning, environmental and public safety legislation, while delivering exceptional customer service. You’ll investigate complaints, provide expert advice, prepare enforcement cases, and work closely with the community, Councillors, and external agencies.

We’re looking for someone with sound knowledge of law enforcement principles, strong communication and conflict resolution skills, and the ability to manage complex situations with professionalism and fairness. If you thrive in a dynamic environment, enjoy working both independently and as part of a team, and are motivated to make a positive impact, this role offers an exciting opportunity to contribute to the safety, sustainability and wellbeing of our shire.

 What you’ll bring:

• Knowledge of compliance, regulatory or enforcement practices and the principles of law enforcement.
• Strong communication, interpersonal and conflict resolution skills.
• Ability to manage complex situations with fairness, discretion and professionalism.
• A collaborative, adaptable approach and commitment to excellent customer service.
• Support the positive reputation of Council and strengthen community relationships.

What you can expect:

• No day is the same. It’s one of the most diverse jobs in local government
• Solve complex challenges.
• Be part of a positive culture.
• Spend time in our beautiful natural environment.
• Help our community.
• Enjoy great benefits such as ongoing training and professional development.

These roles are dual graded - which means they are graded depending on your skills and experience which gives you the ability to develop and grow over time.

Your knowledge and experience will include:

• Demonstrated aptitude or interest in this field of work (Grade 4).
• Demonstrated knowledge of the principles of law enforcement including the rules of evidence, procedural fairness and officer discretion with extensive experience dealing with the public, environmental issues, conflict resolution and difficult situations and issues (Grade 6).
• Desirable - considerable experience in a front line regulatory and enforcement role, with extensive experience dealing with the public, conflict resolution and difficult situations and issues (Grade 7/9).
  Knowledge
• Understanding of Work Health and Safety principles and requirements or willingness to acquire such knowledge (Trainee).
• A sound knowledge and understanding of the legislative framework of Regulatory Services (Grade 4/6/7/9).

To be successful in this role you will have: 

• The flexibility to be available to work rotating shifts over a 24 hour period and over seven days of the week if rostered. We require your availability to work weekends and public holidays. 

Grade 4

• Demonstrated knowledge of the principles of law enforcement including the rules of evidence, procedural fairness and officer discretion with extensive experience dealing with the public, environmental issues, conflict resolution and difficult situations and issues.
• A sound knowledge and understanding of the legislative framework of Regulatory Services.
• Demonstrated well-developed interpersonal skills and ability to provide excellent customer service and deliver quality service outcomes as part of a multi-disciplinary team
• Demonstrated well-developed organisation skills and ability to plan and prioritise multiple projects while consistently meeting agreed timeframes.
• Demonstrated commitment to Work Health Safety, Equal Employment Opportunity and Cultural Diversity principles.
• Demonstrated computer literacy, with experience in the MS Office suite of software (Word, Excel, Outlook, Publisher and PowerPoint)
• SEINS (Self Enforcing Infringement Notices System) qualification or ability to obtain.
• Demonstrated experience and qualifications, or ability to obtain, as an authorised Officer under Protection of the Environment Operations Act 1997

Grade 6 - The above and below

• A certificate or post-certificate-level qualifications in development assessment, environmental studies, building surveying or a related discipline.
• Knowledge and demonstrated knowledge of the relevant legislative framework relevant to planning, the environment, public order and safety.

Grade 7 - The above and below

• An advanced certificate, associate diploma, appropriate in-house training or equivalent combined with extensive experience in development assessment, environmental studies, building surveying or a related discipline.
• Good working knowledge of all legislation relevant to the position.
• Demonstrated knowledge and significant experience carrying out enforcement functions and applying investigative skills.
• 3+ years’ experience as a Ranger or Compliance Officer.
• Demonstrated ability to prepare briefs of evidence.

Grade 9 - The above and below

• Relevant tertiary or base level professional training in development assessment, environmental studies, building surveying or a related discipline and equivalent demonstrated experience.

Byron Shire Council is focused on partnering with our community and offers pristine beaches, diverse lifestyles, a magnificent natural environment and a subtropical climate. Stay, live and work in our community.  

We offer: 

• Permanent full-time position 38 hours per week (8.5 hour days over a 9 day fortnight or compressed hours over a 8 day fortnight)
• Flexible working arrangements
• Salary and Conditions will be in accordance with the NSW Local Government (State) Award with an appointment at a salary in the range of:
  • Grade 4 $1,190.06 to $1,378.87 per 38 hour week (dependent upon skills and experience) 
  • Grade 6 $1,349.61 - $1,563.73 per 38 hour week (dependent upon skills and experience) 
  • Grade 7/9 $1,615.14 - $1,871.39 per 38 hour week (dependent upon skills and experience) 
• Partner with an organisation that is taking steps in all areas to reduce our carbon emissions and be an innovative and sustainable council.

Other benefits include:

• Annual salary reviews 
• 12% Superannuation 
• Access to Long Service Leave from 5 years of service
• Education and training support
• Attractive salary packaging scheme.
• Employee Assistance Program (4 sessions per year)
• Fitness Passport
• Health and Wellbeing days 

Location:

This position is based at Byron Bay, however Council can require you to work from other work sites as required for operational reasons.

Contact:  

Sarah Nagel, Manager Public & Environmental Services, Phone: (02) 6626 7099

Closing date:

10pm (NSW time), 5 November 2025, Late applications will not be permitted.

Position Description:  Download - Compliance Officer - Position Description Here

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of our community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply for our vacancies.

We are open to discussing flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it.

We strongly encourage applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment during the recruitment process, please call or email the contact person listed above, and also advise us of your preferred method of communication. 

Pre-Employment Screening Process:

• Reference Checks: Referees will preferably be your current or most recent supervisor and must be able to comment directly on your abilities in a work situation. If you have any objection to this action, your concerns should be raised in your application and be discussed with the Selection Panel.
• Functional Health Assessment: If applicable, the functional health assessment evaluates your physical and functional capacity against the physical demands necessary to safely perform the job for which you have applied. Applicable roles are subject to drug and alcohol testing, please note these tests will potentially require the provision of a urine sample, and a positive test will preclude a candidate from employment with Council at that time.  
• Background Screening: Background checks verify the information you have provided in your application, and where applicable, also check for relevant criminal history. Checks may also include, for example, a confirmation of your employment history, qualifications/tickets and working with children clearance.

HOW TO APPLY:

Scout Talent has released an improvement to the candidate application experience through the 'Save Application' Feature. As a candidate you can start an application and progressively update the application until they are ready to submit.

You can start an application on the go, from anywhere and return to finish your application via the automatic follow up email when you have time and the required information at hand. 

You must use your own email address and not one used previously by another person that has applied for a position with Council.

Being mindful of diversity and inclusion we have provided 2 options to apply for the position.

Option 1 - Written Application

You may wish to prepare your responses in a Word document, and then COPY and PASTE into the fields below.  

Step 1: Fill out our online application form below. Once you have completed all the questions, click 'Next'

Step 2: Attach your resume/CV and a cover letter (optional). Once you have attached your document/s click 'Next'.

Step 3: Please review your application and confirm everything is correct. Click 'Confirm' to send your completed application.

 You will receive an email to confirm your application has been received. 

Option 2 - Audio File Application

Step 1: Scroll down and review the Questions that you are required to answer. 

Step 2: Record an audio file of your responses and save the file (the file must be in an MP3 format and less than 50MB). Please note that all questions with a drop box or a check box as well as the reference checks details can not be answered via audio file and must be completed below.

Step 3: Fill out the Personal Details section and the questions that can not be completed by audio file on the application form below. For all of the Questions where you are responding via audio file, type the response “audio file”.  Once you have completed all the questions, click 'Next'

Step 4: Attach your resume/CV, a cover letter (optional) and your audio file.  Once you have attached your documents click 'Next'.

Step 5: Please review your application and confirm everything is correct. Click 'Confirm' to send your completed application.

You will receive an email to confirm your application has been received.